Privacy policy

At Viral Bundle Seller (accessible via our store hosted on Shopify), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Viral Bundle Seller and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you visit our store or make a purchase, we collect certain information to fulfill your orders and improve your user experience.

  • Personal Information: When you click "Buy Now" and fill out your details, we collect your Name and Email Address. This is strictly used to verify your payment and deliver the digital download links.

  • Payment Verification: Since we utilize a manual UPI QR Code scanning method, we collect the Payment Screenshots uploaded by you as proof of transaction. These screenshots are stored securely and are only used for order validation.

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Shopify platform.

  • Process your transactions and instantly deliver digital video bundles, templates, and asset links via automated systems or support channels (such as WhatsApp).

  • Communicate with you regarding your order status, customer support, or updates on product assets.

  • Understand and analyze how you use our website to optimize our sales funnel.

  • Find and prevent fraudulent activities or unauthorized payment claims.

3. Cookies and Tracking Technologies (Facebook Pixel & Meta Tools)

Viral Bundle Seller follows a standard procedure of using cookies and tracking tools.

  • We use the Facebook Pixel (Meta Pixel) to track user interactions such as AddToCart, InitiateCheckout, and Purchase events.

  • These tracking tools help us measure the performance of our advertising campaigns and deliver relevant advertisements to our targeted audience. No highly confidential or financial data is shared via these pixels.

4. Third-Party Services (Shopify & WhatsApp)

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our digital bundles to you. Your data is stored through Shopify’s data storage and databases.

  • WhatsApp Redirection: To facilitate instant access to download links, our system redirects customers to WhatsApp upon order completion. Your communication on WhatsApp is subjected to WhatsApp’s own privacy standards.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information (Name, Email, and Uploaded Screenshot) for our records to help you with future download recovery unless and until you ask us to delete this information.

6. Security of Your Data

The security of your personal data is vital to us. We do not sell, rent, or trade your personal information or payment screenshots with any third-party marketing agencies. All uploaded verification proofs are guarded strictly against unauthorized access.

7. Changes to this Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: info@viralbundleseller.com