Refund policy

Thank you for shopping at Viral Bundle Seller (viralbundleseller.com).

Because our products are digital assets, video bundles, and downloadable templates delivered instantly via the internet or communication channels (such as WhatsApp), we enforce a strict No Return and No Refund Policy.

Please read this policy carefully before purchasing any digital bundle from our store.

1. Digital Product Nature (No Returns)

Unlike physical goods, digital products cannot be physically returned or sent back once they are accessed, viewed, or downloaded.

  • By completing your purchase and submitting your payment screenshot on viralbundleseller.com, you acknowledge and agree that all sales are final.

  • We cannot accept return requests or offer exchanges under any circumstances once the digital link has been generated or delivered to you.

2. Refund Eligibility

We do not offer refunds or credits for any digital bundles because the product is intangible and available for immediate consumption upon payment confirmation.

However, your satisfaction is extremely important to us. We will only consider a manual resolution or replacement under the following rare exceptional circumstances:

  • Double Payment: If you were accidentally charged twice or sent payment twice for the same single order, please contact our support team with both transaction proofs, and we will issue a refund for the duplicate transaction.

  • Corrupted or Broken Links: If the downloaded digital files are corrupt or the download link is non-functional, we will fix and replace the link instantly so you can access your assets smoothly.

3. Non-Delivery Issues

If you have successfully completed the payment process, uploaded your screenshot, and did not receive your automated redirection or download link within 2 hours due to any technical glitch, please do not worry. Your order is completely safe.

Simply reach out to our dedicated support email or WhatsApp channel with your registered Name and Email address, and our team will manually deliver the bundle files to you immediately.

4. Abuse of Policy

Viral Bundle Seller reserves the right to deny any exceptional refund or replacement request if we detect any fraudulent behavior, policy abuse, or unauthorized sharing/reselling of our digital assets.

5. Contact Our Support Team

If you experience any issues downloading your bundle, opening the files, or if you have questions regarding this policy, please contact us immediately: